Presto Insta-Shops now has claim limits, a limit to the number of outstanding (not yet submitted) shops a shopper can have at one time. When the shopper tries to exceed the claim limit, they are told that they must complete a shop they have already claimed before they can complete another one.
Claim limits are per batch and apply to all shoppers.
The limit applies to incomplete shops only. Abandoned shops or completed shops in any status (accepted, rejected, needs review) do not count toward the claim limit.
Claim limits do not affect other batch settings. For example, if you have a per-shopper limit of 10 shops on the batch, but a claim limit of 5, the shopper can only have 5 incomplete shops at one time, but can complete a total of 10 shops.
How to add a claim limit to a batch
Currently, claim limits need to be configured by our support team. To have us add a batch group for our project, contact our support department (support@prestomobilesurveys.com) with the following information:
The batch ID (found by expanding the batch as shown below)
Presto Support
Presto Insta-Shops now has claim limits, a limit to the number of outstanding (not yet submitted) shops a shopper can have at one time. When the shopper tries to exceed the claim limit, they are told that they must complete a shop they have already claimed before they can complete another one.
How to add a claim limit to a batch
Currently, claim limits need to be configured by our support team. To have us add a batch group for our project, contact our support department (support@prestomobilesurveys.com) with the following information: